Refund policy

We have a 30-day return policy, meaning you have 30 days from receipt to request a return.

To start a return, you can contact us at treciaal2004@yahoo.com. Please note that a photograph or video of the merchandise is needed. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Replace
The fastest way to ensure you get what you want is to reach out within 30 days of the original purchase.

Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too. 
If more than 15 business days have passed since we approved your return, please contact us at treciaal2004@yahoo.com.